5 ways to improve your business performance

How to choose to act to become a more efficient leader and team member?

To attract and create success, you have to choose to close the gap between what you know you should do and what you really do. During our working and private life, each of us holds three roles that are not mutually exclusive, these are: player, coach and team member . Each of these roles has characteristics that are also applicable to the others and each of them benefits from the others.

The best qualities to fill the aforementioned roles are listed below, each quality is based and evolves from the previous one and the last quality indicated in each list is the result of the previous ones.

The characteristics of a good “player”

The player is an individual who is part of a team, organization or company. The best features to be successful in your job when you play the role of “player” are:

1. Self-awareness. 

It is good to be aware of your strengths and weaknesses, if we have no idea who we are or what we do, nothing we learn will really matter. Being self-aware means being able to evaluate oneself honestly, accepting one’s flaws and striving to improve.

If you are aware of what you excel at, you are able to concentrate on this element so as to become indispensable and be aware of what to avoid. However, one must be able not to fall into the trap of arrogance, and the best way to avoid it is to learn to listen to those around us and who know us better. By listening to those around us, to their praise but above all to their criticism, you can find out which part of ourselves we must work to improve.

One is aware of oneself when one knows the elements one is able to control one hundred percent, such as attitude and commitment, and lets go of what cannot be directly influenced, since it absorbs the energies that would be better used elsewhere.

An example in this sense is the teaching of coach John Wood to his players: Wood, during each season at UCLA (University of California, Los Angeles) taught his players how to correctly wear socks to avoid the formation of blisters, thanks to this insignificant detail the players were still fresh at the end of the game.

An insignificant but controllable detail allowed the players to do their job better. and you let go of what you cannot directly influence, because it absorbs the energies that would be better used elsewhere.

Exercise: to be more aware we can ask the following questions.

  • What are you skilled at?
  • What should be improved?
  • What is our plan to improve ourselves? 

2. Passion. 

Passion is our engine, it pushes us to do what we have to and can identify and separate our work from that of others. The attitude and the way of approaching a job / action is what determines the sense of satisfaction that we feel in carrying it out. If you instill passion in your work, you have an integrated sense of motivation that makes the action easier in difficult moments and prepares us to be ready when opportunities present themselves. Sometimes the same obstacles can instill passion, the desire to overcome them can help us see them more as learning opportunities, it is in fact through the discomfort that we learn and grow more and not remaining in our bubble of safety and comfort. Talent alone if not activated by passion is useless.

Exercise 1: apply a change of mentality using “I have the pleasure / honor / luck of (writing an article, cooking a dish, etc …)” instead of the mandatory verb “I have to”.

Exercise 2: Write down three main obstacles encountered and answer the question “How can they become sources of motivation?”

3. Discipline.

Discipline allows us to maintain and perfect a system aimed at improving ourselves, creating a set of habits and a structure that provides us with an advantage over others. Success is not found by chance, it is created through the construction of habits that allow us to achieve it and thanks to the continuous repetition of the basic actions required, until we reach perfection. Discipline is the system of a set of constant habits that allows us to be the top of the top in the designated sector and avoid unnecessary distractions, focusing on priorities. It translates into three main elements: 1. Decide what you want, 2. Determine the price to pay to get it, 3. Choose whether you are ready to pay it or not. It’s not the concentration on the result,


  • What are the three most important job responsibilities you have?
  • What are you really doing at work?

If you don’t spend at least eighty or ninety percent of the time on the three primary responsibilities, then you’re not as efficient as you could.

4. Willingness to learn.

It is important to accept that you never stop learning and be willing to learn. Knowledge is one of the controllable elements we have, we are always able to control our advantage in this element and to do this you have to put aside your ego, have an open mind and be ready to accept the feedback of others, so not to get stuck in your growth process. We must educate our eyes to recognize great ideas, educate our heart and mind to accept failure and recognize it as a learning moment, those who criticize us can become our best teacher.

5 . Self esteem.

Self-esteem attracts success and is the result of self-awareness, passion in what you do and commitment to improve. Self-esteem is like a beacon that highlights one’s work and gives guidance and energy to others. Showing self-esteem does not mean being arrogant, but being sure of yourself and what you are doing. Self-esteem is like a magnet that attracts what you want, it allows us not to get stuck in the past, but to absorb the necessary lesson from it and then move on.

The characteristics to be a good “coach”

The “coach” is an individual who has authority over others. Here are the qualities to focus on if you want to improve your driving function and the ability to influence others.

1. Vision.

Vision means understanding the future of one’s “game” and the purpose of one’s “team” and committing everything towards the final goal. An important aspect of the vision is to trust your beliefs and support them against criticism, but at the same time have the will to adapt them if necessary, it is dedication that should not be confused with stubbornness.

You must be able to have an open mind and explore the news, but everything must always be aimed at the goal you want to achieve. Leaders have a way of thinking that is based on the ability to have an overview, a view on everything through planning and commitment, to be able to see the potential of their employees and good ideas.

One of the important functions of a leader is knowing how to sell his vision, give inspiration and convince others committed to the same goal. It is vital to know your vision first and then communicate it.

Exercise: if you are a leader ask yourself the following questions.

  • Do your subordinates know your vision?
  • Do you regularly communicate to everyone where they work?
  • If not, why not? Why don’t you know it too? Why do you think they don’t need to know? Or why have you never thought about it?

Exercise 2: spend time identifying the goal of your company or organization. The goal is different from your company’s function. Could you explain it?

2. Culture.

Culture is the physical and psychological environment created by a leader and aimed at motivating its subordinates, it is the collective set of values, behaviors and beliefs of an organization, it grows and thrives in an environment where everyone feels appreciated and sure. Creating a strong culture does not mean forcing others to follow us, but making them willing to do it.